Privacy Policy for WebShepherd.co

Effective Date: 01/15/2025

WebShepherd.co (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and SMS messaging programs.

By using our services or opting into our SMS program, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business details, and payment information you provide when signing up or purchasing services.
SMS Messaging Information: Phone number, message content, delivery/read data.
Website/Technical Data: IP address, browser type, device identifiers, cookies, and usage data.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Communicate with you, including via SMS (with your consent).
Send service updates, reminders, and promotional content (where permitted).
Process payments and manage your account.
Comply with legal obligations.

3. SMS/Text Messaging Policy (A2P 10DLC Compliance)

By opting into our SMS program, you agree to the following:

Opt-In: You will only receive SMS messages if you explicitly opt in through our website, forms, or other approved methods.
Message Frequency: Message frequency may vary depending on your interactions with us.
Opt-Out: You may opt out at any time by replying STOP. After doing so, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.
Help: For assistance, reply HELP or contact us at info@webshepherd.co.
Data Use: Message and data rates may apply. We do not sell, rent, or share SMS opt-in phone numbers with third parties for marketing purposes.
Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell your personal information. We may share data only with:

Service providers who assist us in delivering services (e.g., hosting, payment processing, SMS delivery).
Legal authorities, if required by law.
Business transfers (e.g., mergers, acquisitions).

5. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your information only as long as necessary for business, legal, or compliance purposes.

7. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.
Withdraw consent for SMS communications.
Request a copy of your data.

To exercise these rights, contact us at info@webshepherd.co.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

WebShepherd.co
Email: info@webshepherd.co

Terms of Service

Effective Date: 01/15/2025

These Terms of Service (“Terms”) govern your access to and use of the website, software, services, and SMS programs provided by WebShepherd.co (“Company,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Services Provided

WebShepherd.co provides:

A SaaS platform offering CRM, funnel, and automation tools.
Marketing services, including ad management, strategy consulting, and optimization.
SMS messaging services, subject to applicable carrier and compliance rules.

2. Eligibility

You must be at least 18 years old and legally able to enter into binding contracts to use our services.

3. Account Registration

You must provide accurate information when creating an account.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately if you suspect unauthorized access.

4. Subscriptions, Fees, and Payments

Certain services are provided on a subscription basis with recurring billing.
Fees are disclosed at the time of purchase.
You authorize us to charge your provided payment method for recurring fees until you cancel.
Cancellation requests must be submitted in writing and will take effect at the end of your current billing cycle.
Fees are non-refundable unless otherwise required by law.

5. SMS/Text Messaging Terms (A2P 10DLC Compliance)

By opting into our SMS program, you agree to the following:

Opt-In: You will only receive SMS messages if you explicitly opt in.
Message Frequency: Message frequency may vary depending on your interactions with us.
Opt-Out: You may opt out at any time by replying STOP. After doing so, you will receive a one-time confirmation message.
Help: For assistance, reply HELP or contact us at info@webshepherd.co.
Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
Message/Data Rates: Standard message and data rates may apply.
Data Use: We do not sell, rent, or share SMS opt-in numbers with third parties for marketing purposes.

6. Acceptable Use

You agree not to:

Use our services for unlawful purposes.
Violate SMS/MMS marketing laws (e.g., TCPA, CAN-SPAM, CTIA guidelines).
Attempt to gain unauthorized access to our systems.
Interfere with service functionality or security.

7. Intellectual Property

All content, trademarks, and software provided by WebShepherd.co remain our property.
You may not copy, modify, or distribute our intellectual property without written consent.

8. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

9. Disclaimers and Limitation of Liability

Services are provided “as is” without warranties of any kind.
To the maximum extent permitted by law, WebShepherd.co is not liable for indirect, incidental, or consequential damages.
Our total liability to you shall not exceed the amount paid by you in the last 12 months for the services at issue.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Tennessee.
You agree to submit to personal jurisdiction in Tennessee.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of services constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us: